Meet the Team Behind
Your Healing Journey
Supportive. Attentive. Trauma-Informed.
At Insights Family Counseling Services, our administrative team is here to make your experience smooth, welcoming, and supported—so you can focus on what matters most: healing, growth, and connection.
Meet Our Team

Sherry Douden, LMFT
Clinical Director,
Insights Family Counseling Services
As the Clinical Director of Insights Family Counseling Services, I bring years of experience and a deep passion for helping others. My journey into counseling was shaped by profound personal loss and a calling to support others in their healing.

Kathy Shifflett
Office manager
“Life is hard.” When someone (myself included) is going through a challenging situation or season in life, this is the first thing that comes to mind. Mental and emotional health challenges are a part of life for all of us at one point or another along our journeys.

Vlada Belts
Intake & Outreach coordinator
It feels like even if I don’t have an intention, I’m still ending up helping people out. Doesn’t really matter if it’s something personal, or it’s about corporate question, I’ll be there to share my international experience to make somebody’s life or work easier and more efficient
Here to help—every step of the way.
Have questions or need support? Our team is just a message away.